Privacy Policy

Last updated: May 6, 2026  ·  Forge Biz Consulting, a DBA of RJ USA Management LLC

1. Company Information

Forge Biz Consulting is a brand operated by RJ USA Management LLC, a Florida limited liability company headquartered in Boca Raton, Florida. References to "Forge Biz Consulting," "we," "us," or "our" in this policy refer to RJ USA Management LLC and its DBA Forge Biz Consulting.

2. Information We Collect

We collect information you voluntarily provide to us, as well as information automatically collected when you use our website.

Information you provide directly:

• Name, email address, and phone number submitted via our contact form
• Business name, type, and related details you share during consultations
• Payment and billing information when you purchase services
• Communications you send us via email or other channels

Information collected automatically:

• IP address, browser type, and operating system
• Pages visited, time spent on site, and referring URLs
• Device identifiers and cookie data

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide requested services
• Send you information about our products, pricing, and promotions (with your consent)
• Process transactions and send related billing communications
• Improve our website, products, and customer experience
• Comply with legal obligations and enforce our terms
• Communicate service updates, changes, or important notices

4. SMS and Text Message Communications

If you provide your phone number and consent to receive SMS messages, we may send you appointment reminders, service updates, and promotional messages. Message and data rates may apply.

• You can opt out at any time by replying STOP to any message
• For help, reply HELP or contact us at luis@forgebiz-ai.com
• We do not sell or share your phone number with third parties for their marketing purposes
• Message frequency varies based on your service plan and interactions

5. How We Share Your Information

We do not sell, rent, or trade your personal information. We may share your information only in the following circumstances:

• Service Providers: Third-party vendors who assist us in operating our website and delivering services (e.g., Formspree for form processing, payment processors, email providers)
• Legal Requirements: When required by law, regulation, or valid legal process
• Business Transfers: In connection with a merger, acquisition, or sale of assets, where your information may be transferred as a business asset
• With Your Consent: For any other purpose with your explicit consent

6. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your browsing experience and analyze site traffic. You can control cookie settings through your browser preferences. Disabling cookies may affect the functionality of certain parts of our website.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When data is no longer needed, we securely delete or anonymize it.

8. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

9. Your Rights and Choices

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information, subject to certain exceptions
• Opt-Out: Opt out of marketing communications at any time
• Portability: Request a portable copy of your data in certain circumstances

To exercise any of these rights, contact us at luis@forgebiz-ai.com.

10. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child, please contact us immediately and we will take steps to delete it.

11. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post the updated policy on this page with a revised "Last updated" date. Your continued use of our website after any changes constitutes your acceptance of the updated policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact us:

• Company: RJ USA Management LLC (DBA Forge Biz Consulting)
• Email: luis@forgebiz-ai.com
• Location: Boca Raton, Florida, United States